Steps Our Dealership Is Taking To Keep Our Team & Customers Healthy
During these difficult times for all of us, Imperial Autos family appreciates the support and business of you, our customers, more than ever. A strong, local community is what keeps us going during impactful moments such as these.
We play a big role in keeping our community on the road. While many in our community are staying home to help slow the spread of COVID-19, there are many who need to get to and from work and many who will be working more over the coming weeks than they have ever before.
At this time, Imperial Highline and Imperial Auto will be remaining open to serve your needs. We want to assure you that we are monitoring the situation and heeding the advices of the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and our state and local governments. Our core internal values have always been the most important part of our business and we want to share them with you today.
We are also providing customers with free delivery within 300 miles of the dealership
Along with our outstanding APR and Financing options
At our Imperial, we are:
Keeping our dealerships appropriately clean and presentable for you has always been one of our top, top priorities. Due to the spread of COVID-19, we have embraced this value more than ever. As we have all seen in the past few weeks, our guidelines and policies are adapting and changing as needed. We want both our team members and our customers to feel as safe and comfortable as possible. This is what we are doing now:
• We are fully stocked with soap, alcohol-based sanitizer, and sanitary wipes, for both our team members and customers.
• Additional hours and frequency of cleaning and disinfecting of ALL surfaces from our professional cleaning crew, bolstered by support throughout the day from all of our personnel. If it can be touched, we are cleaning it!
• Keeping close interactions between employees and customers to an absolute minimum: no handshakes, no high-fives, no fist bumps!
• You can always expect a wash and vacuum when you visit us, but we have added full disinfecting of customer and internal vehicles visiting us for service before, during, and after completion of service.
• Encouraging our team members to stay home if they feel sick in any way.
• Daily updates to all personnel, both in-house and remote, on how we can do our part to reduce the impact of COVID-19.
Keeping our community healthy is important to us. We appreciate everyone’s flexibility during this time, and we look forward to continuing to provide the level of service you have come to expect from our team.
We are also providing customers with free delivery within 300 miles of the dealership